At petron99, we take your privacy seriously. This page clearly explains how we collect, store, use, and protect your personal data as a valued player on our platform. We do not sell or rent your data to any party.
All data transmitted between your device and petron99 servers is protected with industry-grade encryption — the same standard used by major banks.
Petron99 has never and will never sell, rent, or share your personal data with advertisers or third parties without your explicit consent.
Your data is stored on servers protected by strict access controls, multi-layered firewalls, and 24/7 monitoring systems to detect any threats.
You have the right to access, correct, or request deletion of your personal data at any time by contacting the petron99 support team.
Collected data is used solely for the purposes stated in this policy — no secondary use without prior notice and your consent.
Petron99 operates in accordance with applicable data protection laws, including the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA).
Quick Summary: We only collect the data we need, use it for clear purposes, store it securely, and never sell it to anyone. You can request access to or deletion of your data at any time.
This Privacy Policy explains how petron99 ("we", "Platform") collects, uses, discloses, and protects your personal information when you use our website, mobile app, and all services we offer.
We understand that privacy is a sensitive matter, especially in the context of an online entertainment platform. That's why we take a careful approach to every decision involving user data. This document is written in plain language so you can clearly understand what happens with your information.
By registering for or using petron99 services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to delete your account.
Petron99 only collects data that is strictly necessary to provide our services safely and effectively. Below are the categories of data we collect and the purposes for which they are used:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | KYC verification, fraud prevention |
| Contact Information | Email, phone number | Account communications, customer support |
| Financial Data | Deposit method, account number (partial only) | Payment processing, verification |
| Technical Data | IP address, device type, browser | Security, fraud detection |
| Usage Data | Games played, session duration, clicks | Platform improvements, personalized recommendations |
| Location Data | Country, state (estimate only) | Regional legal compliance |
We do not collect sensitive data such as medical information, biometric data (unless you voluntarily enable biometric login), or political and religious affiliations.
Biometric login (fingerprint or facial recognition) is entirely voluntary. Biometric data is processed directly by your device and never sent to or stored by petron99 servers.
The data we collect is used exclusively for legitimate purposes necessary to operate petron99. Below is a complete list of how your data is used:
We do not use your data to make automated decisions that significantly affect you without human involvement. Every review or important decision involves a qualified member of the petron99 team.
Petron99 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, there are limited circumstances in which we may need to share data with others:
All third parties we work with required to sign a data processing agreement who ensure they protect your information to the same standards as petron99.
Petron99 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device to remember your preferences and settings.
Types of cookies we use:
You can manage your cookie settings through your browser. However, disabling certain cookies may affect the functionality of the petron99 platform.
The security of your data is the top priority of petron99. We implement multiple layers of technical and operational security to protect your information from unauthorized access, loss, or misuse.
While we take all reasonable precautions, no system is 100% secure. If you suspect your account has been accessed without authorization, please contact petron99 support immediately.
Petron99 does not retain your personal data for longer than necessary. Retention periods are determined based on the purpose of data collection and applicable legal requirements.
When data is no longer needed, we will securely delete or anonymize it. Data destruction follows approved procedures to ensure the data cannot be recovered.
As a petron99 player, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
Request a copy of your personal data that we hold, at any time.
Correct any inaccurate or incomplete data in your account.
Request that we delete your data, subject to legal obligations.
Object to the processing of your data for direct marketing purposes.
Receive your data in a structured, machine-readable format.
Request that we restrict the processing of your data under certain circumstances.
To exercise any of the above rights, contact the petron99 support team via live chat or email. We will process your request within 30 working days.
Petron99 is a platform intended exclusively for individuals aged 21 and above. We does not intentionally collect or process personal data from individuals below this age limit.
If we find that we have collected data from someone under the age of 21, we will take immediate steps to delete the account and all associated data, and report the case to the relevant authorities if necessary.
If you become aware that a minor has used the petron99 platform, please notify us immediately at [email protected] so that appropriate action can be taken.
Petron99 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to our services.
When significant changes occur, we will notify you via an in-platform notice or the email address you registered with. The "Updated" date at the top of this page will always reflect the current version of this policy.
Your continued use of the petron99 platform after any changes are published will be considered your acceptance of the latest version of this Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, the petron99 privacy team is ready to assist:
We take every privacy inquiry seriously. Our team is trained to handle privacy issues with full professionalism and confidentiality. You can trust that any information you share when contacting us is used solely to resolve your inquiry.
This Privacy Policy is governed by the laws of Malaysia. Any privacy disputes that cannot be resolved internally may be referred to Malaysia Personal Data Protection Commissioner.